These Terms and Conditions govern your use of the FIFO Australia website at fifoaus.com and the purchase of any products or services offered through it. By accessing the site or placing an order, you agree to these terms in full. If you do not agree, please do not use the site or purchase from us.
1. About Us
Our services are provided to customers in Australia and internationally. For any questions about these terms, contact us at [fifohowtogetin@gmail.com].
2. Our Services
FIFO Australia provides career support services for the FIFO, mining, and resources industries. These include, but are not limited to:
• Resume and cover letter writing
• SEEK profile creation and optimisation
• LinkedIn profile creation and optimisation
• Interview preparation coaching
• FIFO mentorship programs
• 1-on-1 phone consultations
• Digital products including e-books and guides
All written services are delivered as digital documents via email. Digital products are delivered electronically following purchase. No physical goods are supplied.
3. Placing an Order
Orders are placed through the FIFO Australia website and processed via Stripe, our third-party payment provider. By completing a purchase, you confirm that:
• You are at least 18 years of age
• The information you provide is accurate and complete
• You are authorised to use the payment method provided
• You have read and understood these terms
A confirmation email will be sent to you following successful payment. This confirmation constitutes acceptance of your order. We reserve the right to decline or cancel any order at our discretion.
4. Delivery and Turnaround
Written services (resumes, cover letters, profile optimisation) are delivered within 5 to 7 business days from the date we receive your completed intake form. This timeframe is an estimate and may vary depending on service demand, the complexity of your background, or delays caused by incomplete information supplied by the customer.
Digital products (e-books, guides) are delivered electronically and are typically available immediately or within a short time after purchase.
We will notify you if a delay is expected. Delivery timeframes do not constitute a guarantee.
5. Revisions
Written service packages include a set number of revision rounds as specified at the time of purchase.
6. Customer Responsibilities
You agree to provide accurate information, complete the intake form, and respond within a reasonable timeframe.
7. No Employment Guarantee
FIFO Australia provides career support tools and services. We do not guarantee employment, an interview, or any specific outcome from using our services.
8. Intellectual Property
All documents, templates, guides, and content created by FIFO Australia remain our intellectual property until full payment is received.
9. Limitation of Liability
To the extent permitted by law, FIFO Australia is not liable for any indirect, incidental, or consequential loss arising from the use of our services or website.
10. Website Use
You agree to use this website for lawful purposes only.
11. Third-Party Services
Payment processing is handled by Stripe.
12. Changes to These Terms
We may update these Terms and Conditions from time to time.
13. Governing Law
These terms are governed by the laws of Western Australia, Australia.
14. Contact
Email: [fifohowtogetin@gmail.com]
Website: fifoaus.com/contact